Dealer engineers own auctions
Blaise Alexander Family Dealerships opened its own weekly auction to wholesale its excess used cars and trade-ins, saving fees and earning extra revenue.
Conn. dealership group teaches cyber security
An online phishing simulation at a Connecticut dealership group reveals a disconcerting result: A fair number of employees aren't as wary as they should be about emails -- especially if those emails look authentic.
Colo. Nissan dealer goes all in on the Leaf
A Colorado Nissan dealership amps up electric vehicle sales via a well-trained sales force and marketing alliances with local companies, aimed at getting consumers in an electric state of mind.
A dealer's freebies pay for themselves
Jay Wolfe Toyota sought a more meaningful incentive than extended powertrain warranties, which customers rarely get to use.
Software helps auto retailer fine-tune marketing
A dealership group in the Great Plains has found a way to fine-tune its marketing spending and put more emphasis on the online channels where its customers are surfing.
Would you like fries with that EcoSport?
After an $8 million makeover, the main attraction at Marcotte Ford in Holyoke, Mass., is LugNutz Cafe. The full-fledged diner, which serves breakfast and lunch Monday through Saturday, has driven sales and improved morale within the company, dealership leaders say.
Texas Subaru dealer finds green in the green
Austin Subaru, in the bustling Texas college market, has taken on environmentally friendly initiatives.
Virginia Toyota store trims transaction time
McGeorge Toyota in Henrico, Va., is saving transaction time, adding convenience for customers who don't want to visit the dealership.