Customers-with-cars videos benefit Calif. store
Downey Nissan, near Los Angeles, makes it convenient for customers to share a professional video of their new or used vehicle on social media.
Muscle cars do the heavy lifting
Pennsylvania dealerships' annual car show builds brand recognition while raising money for a heartwarming charitable cause.
Retailer prioritizes female service providers
At Carter Myers Automotive, 18 of 40 service advisers — 45 percent — are women. That puts the retailer well beyond its peers, and the dealership group is reaping benefits in parts-and-service sales and customer outreach.
Dealer engineers own auctions
Blaise Alexander Family Dealerships opened its own weekly auction to wholesale its excess used cars and trade-ins, saving fees and earning extra revenue.
Conn. dealership group teaches cyber security
An online phishing simulation at a Connecticut dealership group reveals a disconcerting result: A fair number of employees aren't as wary as they should be about emails -- especially if those emails look authentic.
Colo. Nissan dealer goes all in on the Leaf
A Colorado Nissan dealership amps up electric vehicle sales via a well-trained sales force and marketing alliances with local companies, aimed at getting consumers in an electric state of mind.